Capabilities

Dr+PC provides Information Technology installation, service and support for the consumer markets internationally. This includes break-fix, phone support, and remote support. At Dr+PC no job is too big or too small. Some of the capabilities which we can provide, but not limited to are listed below :

  • Consultation & design
  • Regular/periodic maintenance activities
  • Onsite Services
  • Remote Management Services
  • Cloud hosting services, Implementation and integration
  • Data backup and recovery Services
  • Installation Services - workstations, networks and cabling
  • Wireless Connectivity Services
  • Smart Device deployment and management
  • 24/7 Helpdesk Services
  • Break fix Support

Pricing

Workshop services

Standard rates $55.00 per half hour increments *limited time only*
Priority/Express Service Up Front Fee $55.00 surcharge
Data Recovery Starting at $299.00
Logical Recovery <1TB of data $249.00
Logical Recovery >1TB of data POA
Physical Recovery POA

(Customers will be contacted if up front fee is exceeded)
Minimum charge for any work performed, including quotations and no fault situation is 30 minutes labour.

Mac Repairs $140.00 charge

On Site Services

Standard Rates $99.00 1st hr *limited time only*
Additional Time $55.00 per half hour increments *limited time only*
Priority Onsite Service within 2hrs $55.00 surcharge *limited time only*
Server Rates $150.00 1st hr *limited time only*
Additional Time $65.00 per half hour increments *limited time only*

After Hours Rate

Monday to Friday 18:00 - 23:00 $215.00 for first hour then $105.00 per half hour
23:00 - 06:30 $290.00 for first hour then $140.00 per half hour
06:30 - 08:30 $215.00 for first hour then $105.00 per half hour
Saturday 08:30 - 17:00 normal charges apply
17:00 - 21:00 $215.00 for first hour then $105.00 per half hour
21:00 - 08:30 $290.00 for first hour then $140.00 per half hour
Sunday 08:30 - 06:30 $290.00 for first hour then $140.00 per half hour
Public holidays All Day $362.50 for first hour then $175.00 per half hour