SERVICES
Service snapshots.
We do a lot. To make sure we don’t confuse the marketplace, we can use these short and sweet service snapshots when talking about our offerings.
Managed services
Place your business IT in the best hands with active monitoring, helpdesk provisions, trusted advice and innovative solutions – all tailor made to match your needs now and in the future.
Staffing services
Keep in control of your staffing costs and grow confidently with our flexible staff augmentation services. Get the support you need when you need it, so you can focus on better serving your customers and your bigger business goals.
Mobile field service
DRGroup is where you are. With a global reach and specialised field service agents, we’re always here to support your IT, AV, warranty and telecommunications needs.
Cloud integrations
Leave it to us to bring powerful cloud solutions – such as Microsoft Teams and 365 – to your team and get you set up for success.
24/7 helpdesk support
You can’t anticipate when things will go wrong. That’s why our onshore and offshore call centres are available 24/7 to rapidly resolve your issues, minimise your downtime, and have you back up and running as quickly as possible.
Audio visual services
Need fast and flexible audio visual setup and support? We can help – from smart boardrooms to video conferencing, corporate and commercial LED
videowalls, CMS and field asset management and more.
Telecommunications
Want a truly cost-effective and flexible phone system? We can tailor a solution to suit – with integrated call queues, real-time statistics, voice to email and more.
Warranty services
For fast and efficient authorised warranty support, you can rely on DRGroup. Our warehousing, spare parts management, on-site repairs and customer service are fully backed by a global team. So when it comes to warranties for all major brands and manufacturers, you never have to worry.
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Our Partners
DRGroup partners with trusted hardware and software vendors below to provide your business with a solution that fits.
